Front of House Team Member

We are looking for a full time Hotel Front of House Team Member

Main duties include:

• Checking guest in and out of the hotel including producing bills
• Ensuring accurate payments are made/balanced
• Hotel & restaurant reservations
• General enquiries
• Daily administrative tasks
• Daily banking

Letter writing and email correspondence sales ledger social media knowledge sales knowledge would be an advantage

Previous experience of using guestline is preferred but not essential

Previous experience of working in Best Western is preferred but again not essential.

You must possess excellent interpersonal skills, being able to communicate effectively with both guests and fellow staff members.

Shifts are generally between 6.30am to 3pm or 2pm until 10pm, 5 days out of 7.

Flexibility is required as per the needs of the business.

We are a 24/7 industry and as a result we need our staff to be fully available this does include Weekends and bank holidays and peak dates such as Christmas and new year.

Job Types: Full-time, Permanent Pay: £26,500.00-£28,500.00 per year

Benefits: Company pension

Discounted or free food Employee discount

Free parking On-site parking Work

Location: In person