Grade: Facilities Assistant

Directorate: Resources

Department: property services

Responsible to: Facilities supervisor

Purpose of the Job:

A Facilities Assistant is a key player in maintaining and supporting the day-to-day operations of buildings and service delivery. Working under the guidance of a facilities supervisor or Coordinator, the Facilities Assistant handles a wide range of tasks that ensure everything runs smoothly. From managing basic maintenance duties to overseeing the setup of rooms and equipment and general security support provision, facilities assistants play an essential role in the efficient functioning of a workplace.

Main Responsibilities:

Key Responsibilities the role of a Facilities Assistant is varied and can include both hands-on maintenance work and administrative duties. Common responsibilities include:

• Assisting with general building maintenance and repairs
• Setting up and arranging meeting rooms or event spaces
• Managing inventory for maintenance supplies and equipment
• Handling incoming work orders and triage assessment of repair requests.
• Coordinating with contractors for routine maintenance tasks like cleaning or HVAC inspections ensuring site safety is adhered to incl. permit to work and safe contractor controls.
• Supporting health and safety compliance by ensuring all facilities are safe and functional.
• Assisting with moves, repairs, or installations of office furniture and equipment
• Assisting with the building security and access control management.
• Providing critical support to responsible lead officer (s) in the case of emergency or fire action events.
• Respond promptly to facility related requests from staff including resolving operational access and resources needs
• Conducting regular inspections of the premises to identify and resolve compliance and housekeeping matters.
• Provision of porterage and good receiving.
• To support in any special event (s) including out of hours on behalf of RCC
• Audio visual solutions support and set up support for meetings.
• Utilities and soft FM service support coordination and operations incl. office environment hygiene and heating