Coronavirus crisis: Wetherspoons reveals Oakham re-openng plans
By The Editor
26th May 2020 | Local News
JD Wetherspoon has drawn up plans to ensure that its staff and customers are safe before its
pubs reopen. The company, which has one pub in Oakham, The Captain Noel Newton in High Street, willopen when it has the official go-ahead from the government.
Social distancing measures will result in the employment of two full time staff per pub,
slightly more for bigger pubs, who will regularly clean surfaces and touch points throughoutthe pubs.
It has undertaken extensive employee consultation and has also consulted with many of its
suppliers and contractors, as well as referring to UK Hospitality guidelines. The Captain Noel Newton will have screens at the till point. There will also be screens to create seating areas where it is not possible to separate thetables to the social distancing requirement.
Wetherspoon will provide gloves, masks and protective eyewear.
Employees can elect whether to wear them or not, subject to government guidelines.
There will be an average ten hand sanitiser dispensers around the pub, including at the
entrance for customers and staff to use. Every employee will need to complete and sign a daily health assessment questionnaire toconfirm that they are fit to work. This will include having their temperature taken using a
digital thermometer. Dedicated staff will monitor the pub at all times in order to maintain social distancingstandards and there will be a member of staff on the door at peak times.
The pub will use one entrance with a separate exit door where possible.
Customer entry and exit will be marked out by floor stickers and/or barriers and there will be
clear printed information providing guidance to customers as they enter the pub. The pub will have a member of staff working full time (two staff per pub to cover all openinghours) to sanitise all the contact points during opening hours.
These will include door handles, allergen information screens, card payment machines and
hand rails. Customers will be asked to use the Wetherspoon order and pay app, wherever possible, orpay at the bar using a credit/debit card and contactless, although cash will be accepted.
Staff will hand over all drinks holding the base of the glass and when ordered by the app they
will be delivered to the table on a tray and placed on the table using the base of the glass. Food will be delivered to the table by a member of floor staff. The pub will also offer a slightly reduced menu and will provide sachets (ketchup,mayonnaise, salt pepper etc), rather than their usual condiment bottles.
It will be open its usual opening hours.
All staff will receive a full briefing and training on the new way of running the pub.
Cayley Stubbins, manager at The Captain Noel Newton, said: "At present the government
have not confirmed any reopening date for pubs. "However, it is important that we are prepared for any announcement. "We have spent a number of weeks consulting with staff who work in our pubs, as well asarea managers in order to draw up our plans.
"The safety of staff and customers is paramount."
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