Tenancy Support Worker Hourly Pay: 12.31 / once perm a salary of 19,203.60 Location: Rutland Shift Pattern: 30 hours across Monday to Friday 9am-5pm Contract: Temp to perm Essential - you will not be considered should you not hold a UK Driving Licence You will manage your own diary, you will be able to work from home, and travel to your appointments from home. This is not a fully remote position, it is hybrid, and you will be working from home during your admin time. Are you looking for a new role that will give you variety and a sense of achievement? I am looking for someone who has a background in supporting adults who are risk of becoming homeless, and may be struggling to sustain their tenancy. You will become part of an amazing team who will support service users in their journey to allow them to live independently and re-engage within the community. If this sounds like the role for you, I would love to hear from YOU today! I am in partnership and collaborating with a fantastic national client who are a registered care and support charity, who specialise in delivering homes, services, and innovation for the most disadvantaged communities in the country and provide support to vulnerable adults. They aim to provide the very best service, and they would love YOUR help to continue that vision. Salary & Benefits For your hard work and commitment, you will be paid an hourly rate of 12.31, and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more! Overview of the Role You will support those that are in temporary & permanent accommodation to sustain their tenancy. This will be achieved by liaising with the Housing Support Workers within your team to make sure that the service users are claiming the correct benefits, are paying their rent on time, and are keeping their properties clean. Your goal is to deliver person centred support to service users, enabling them to secure suitable accommodation and to meet their immediate needs, enabling them to live a more sustainable and fulfilling life. Key Responsibilities Provide emotional support, advice, and respond appropriately to chaotic, challenging behaviour, and Anti-Social Behaviour Help maintain tenancy and ensure rent arrears policies are administered Provide a responsive intensive housing management service, including supporting with personal budgeting, debt management, and claims for welfare benefits Liaise with line manager regarding referrals, voids, and vacant properties Required Experience Experience supporting people sustain their tenancies, working with vulnerable people who have been subject to homelessness or substance misuse Is your current role related? If you are interested in this position, and you come from the following areas and job roles, I would LOVE to talk to you too! Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply! Interview Process 1st Stage - Shortlisting & Pre-Screening In this stage I will review your CV, and then invite you for a telephone conversation, where will discuss your right to work, work history, suitability for the role, and any questions you may have. 2nd Stage - Formal Interview In this stage, you will have a formal interview with the hiring manager. If successful, you will be required to have a DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references. If you want to help make a difference to service users and also your career, click 'apply now', or call Samuel for more information (phone number removed).