>

Oakham to miss out as East Midlands Rail invest £1m on customer information screens

By Evie Payne

17th Jul 2023 | Local News

Oakham Station, Station Approach, Oakham, Rutland. Image credit: Nub News.
Oakham Station, Station Approach, Oakham, Rutland. Image credit: Nub News.

Oakham will be missing out as East Midlands Railway (EMR) invest £1m on new customer information screens.

EMR is rolling out a £1 million project to install nearly 200 new customer information screens, including 25 with interactive functions.

This comes after it was announced that almost all of the country's 1,007 tickets offices would close. Most of these closures took place within hours of the announcement.

The project will involve fitting the screens at the main key stations served by EMR, namely Derby, Nottingham, and Sheffield, as well as numerous regional and rural stations.

The colour screens have been designed to be easily visible and comprehensible to customers under various weather and lighting conditions, catering to passengers with different levels of literacy and language proficiency.

Twenty-five of the screens will be interactive, allowing customers to access important local and accessibility information, such as onward travel options, tourist information, and the locations of council offices. Additionally, customers will be able to scan QR codes on these screens to download useful walking routes.

Neil Grabham, Customer Services Director at East Midlands Railway, said, "We understand the difference easy-to-understand customer information screens can make. The new screens will help customers quickly comprehend the latest information about their journey, consequently improving the flow of people around our stations.

"We have taken great care to ensure they work effectively in busy environments with considerable background noise and visual distractions. Furthermore, they have been designed to be accessible to a wide range of customers, from tech-savvy travellers to individuals who prefer printed timetables, as well as those with low literacy or non-English speaking backgrounds."

Customer information screens will be installed at the following stations:

  • Beeston
  • Chesterfield
  • Derby
  • Kettering
  • Loughborough
  • Mansfield
  • Market Harborough
  • Matlock
  • Narborough
  • Newark Castle
  • Stamford
  • Wellingborough

Interactive customer information screens will be installed at the following stations:

  • Ambergate
  • Beeston
  • Burton-on-Trent
  • Chesterfield
  • Corby
  • Cromford
  • Derby
  • Duffield
  • East Midlands Parkway
  • Kettering
  • Leicester
  • Lincoln
  • Long Eaton
  • Loughborough
  • Mansfield Town
  • Market Harborough
  • Newark Castle
  • Nottingham
  • Sheffield
  • Sleaford
  • Wellingborough

Unfortunately for Rutland residents, Oakham will be missing out on this investment - as will Melton Mowbray. One of the closest stations to be receiving this new tech will be Stamford.

     

New oakham Jobs Section Launched!!
Vacancies updated hourly!!
Click here: oakham jobs

Share:

Related Articles

Joined by Alicia Kearns and representatives from the Paris Council, Barrowden Village Hall Development Group showed off the progress of the new building. (Photo: Alicia Kearns)
Local News

Time capsule buried under half-complete £800k building project in Rutland

There's plenty to see around Oakham this weekend, with a great chance to try some local food and drink. (Photo: Evie Payne)
Local News

What's on in Oakham this weekend: Rutland Food and Drink Festival, Live Music and Local Theatre

Sign-Up for our FREE Newsletter

We want to provide oakham with more and more clickbait-free local news.
To do that, we need a loyal newsletter following.
Help us survive and sign up to our FREE weekly newsletter.

Already subscribed? Thank you. Just press X or click here.
We won't pass your details on to anyone else.
By clicking the Subscribe button you agree to our Privacy Policy.